Friday, February 25, 2011

Welcome to the NexxLinx Blog

NexxLinx is a contact center solutions company.  Our services range from outsourced call handling to cloud-based contact center technology. 

Contact center management is a blend of art and science, and our team has both angles covered.  Our extensive experience in contact center management includes inbound and outbound calls; sales, service, and technical support; email, chat, SMS, fax, and snail-mail handling; and back office data processing.

With support centers in the United States, Europe, India, and the Philippines, NexxLinx brings a global customer service solution set to companies in a diverse range of industries, including:


- Publishing
- High tech software / hardware
- Telecommunications and ISPs
- Retail / Ecommerce
- Hospitality
- PC / Online Gaming Systems and Software
- Utilities
- Government

Subscribe to our posts and follow this blog as we share tips and best practices in call center management, industry news, and advice on how we can maximize your customers' experience.